Data Protection & Privacy

Privacy policy

Thank you for your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

Storage of access data in server log files

You can visit our websites without providing any personal information. We only store access data in so-called server log files, such as the name of the requested file, date and time of access, transferred data volume and the requesting provider. This data is evaluated exclusively to ensure the trouble-free operation of the site and to improve our services and does not allow us to draw any conclusions about your person.

Data collection and use for contract processing

We collect personal data when you voluntarily provide us with it in connection with your order or when you are contacting us (e.g. via contact form or e-mail). Which data is collected can be seen from the respective input forms. We use the data provided by you for contract processing and processing your enquiries. After  completion of the contract, your data will be blocked for further use and deleted at the end of the tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to use more data, which is permitted by law and about which we will inform you below.

Data transfer for contract fulfilment

For the fulfilment of the contract we pass on your data to the shipping company commissioned with the delivery, as far as this is necessary for the delivery of ordered goods. In order to process payments, we pass on the necessary payment data to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the payment service selected by you in the ordering process.

Use of data when registering for the e-mail newsletter

If you subscribe to our newsletter, we will use the data required for this purpose or provided separately by you in order to send you our e-mail newsletter on a regular basis. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter.

Use of data for e-mail advertising without newsletter registration and your right of objection

We reserve the right to send you regular offers for similar products from our range by e-mail, provided that we receive your e-mail address with the sale of a product or service and you have not objected to this. You can object to the use of your e-mail address for advertising purposes at any time by sending an informal e-mail without any costs incurring other than the transmission costs according to the basic tariffs.

To send our newsletter this page uses: redx from XORTEX eBusiness GmbH, Veldner Straße 29, A-4120 Neufelden, office@xortex.com

Use of data for postal advertising and your right of objection

Furthermore, we reserve the right to store your first and last name, your postal address and if we have received this additional information from you within the framework of the contractual relationship your title, academic degree, year of birth and your professional, branch or business name in summarised lists and to use them for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

Use of cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser during your next visit (persistent cookies). You can set your browser in such a way that you are informed about the setting of cookies and decide individually whether to accept them or whether to exclude the acceptance of cookies in certain cases or in general. If cookies are not accepted, the functionality of our website may be restricted.

Use of Google Analytics for web analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (www.google.de). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website will generally be transmitted to and stored by Google on servers in the United States. However, if IP anonymization is enabled on this website, Google will previously truncate your IP address within member states of the European Union or other signatory states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from collecting data from this website in the future. An opt-out cookie is stored on your end device. If you delete your cookies, you must click on the link again.

Objection to advertising mails

We hereby object to the use of contact data published within the scope of the imprint obligation to send unsolicited advertising and information material. The operators of these pages expressly reserve the right to take legal action against unsolicited mailing or e-mailing of spams and other similar advertising materials.

Valuation reminder by Trusted Shops

Provided that you have given us your express consent during or after your order by activating a corresponding checkbox or clicking a button ("Rate later"), we will send your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Köln (www.trustedshops.de) to remind them of the opportunity to rate your order, so that they can send you an e-mail reminding you of the opportunity to rate your order. This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.

Right to information and possibility of contact
You have the right to free information about your personal data stored by us and, if necessary, the right to correct, block or delete this data. If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data as well as revocation of consents given or objection to a specific use of data, please contact us directly via the contact data in our imprint.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Google Maps

This page uses the Google Maps map service via an API. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy retrievability of the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
For more information about how we treat user information, please read Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

Responsible for data protection:

Sylvia Katzlinger, Haugsberg 13, 4151 Oepping, +43(0)7289/8226, sylvia@chico.at